What are the advantages of registering for the MUGI system (MUGI private settore)?

  • On long-distance trainer tickets purchased at Bilancia scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the cedola office.

How do Rso register for the MUGI system?

Website (Access your account > Private reparto) / Mugi APP (My settings > Private distretto) Preciso see account movements, apice up cards and obtain receipts for non-transferable cards you must register as a user of the system. To do this, go puro the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be di nuovo-mailed onesto you, and you can then log on and carry out most operations. Registration is a card (not a user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out via the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Volte check how many journeys Rso have made?

Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Sezione of the website. You can also check the https://blazecasino.io/it/codice-promo/ last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Rso vertice up my MUGI card?

  • Newspaper kiosks, tobacconists‘ and book shops with suitable p.oppure.s. terminals.
  • Certain public establishments.
  • Post offices.
  • Kutxabank ATMs.
  • Euskotren ticket machines and buono offices.
  • Automatic apice-up machines at the corriera stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
  • External automatic primo posto-up machines at Artere of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
  • On-line, coraggio the private area of the website, providing you are a registered user.

How much credit can I load onto my card?

You can vertice up from �5 puro verso maximum of �300, sopra multiples of �5. For on-line operations the maximum culmine-up is �100.

How and when do on-line primo posto-ups become available for use?

On-line primo posto-ups carried out before h are available from h the next day, and top-ups made after h take an superiore day puro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Pesa tagliando offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.

*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.